Cisco Unified Communication Tools

Links

Unity and Connection Related Links

NEW: Connection REST API Developer Support.  For connection 7.1(3) and later a REST API for administration tasks is supported.  This site contains documentation, samples and its own forum for getting help using it.

NEW: Cisco Unified Communciations Product Searches - a new index page that has links to all the Unified Communciation Product business unit search pages - more will be added over time.

This site updates an RSS feed each time it's modified - subscribe using the RSS icon in your browser (above) or if you prefer you can manually use the rss feed page link here.

You can sign up for email notifications of tool additions/updates.  Sign up here.

Support Forums - If you have questions about Unity, Unity Connection, switch integrations, IP communication or the like, head out to the Net Pro Forums and post it there.  We work hard to get accurate answers to your questions quickly.  You can expect a reply in most cases in under 24 hours, usually much faster than that.  For questions on Unity or Unity Connection go to the Unified Communications Applications section under Collaboration, Voice and Video.

Voice and Communications Download Page on CCO.  You can download versions of Unity, the Unity Bridge, VMO, the Voice Connector, the Cisco Unity TSP and online help files here.  You need to have a CCO account to access this page by the way.  The Versions of Unity you download from here can be installed without a secruity key or license file but they are limited (i.e. max of 10 users, limited message length time etc... to make sure they're not used in a production environment).  If you want to request a timeout license with full functionality, you can do so at the Software Center's web site.

New documentation links - these links are where all the tech tips, white papers, unity docs, and all that good stuff can be found on the new Cisco.com site pages - everything's grouped together:

Unity Connection Documentation Link

Unity Documentation Link

 

Bug Search Web Page.  External folks can search the DDTS database for bugs here.  You can either enter an ID of a known bug to look at it's release notes or you can choose a product and search for strings in the description of the bug itself.  You need to have a CCO account to access this site.

Miscellaneous stuff you might find interesting

CiscoUnityTools.com usage statistics

About Me - Exciting home improvement updates, vacation pics and other fun personal stuff for Jeff Lindborg who maintains this site.

email me - comments on the site, suggestions for new tools, improvements to existing tools, whatever... the monkey loves email.  If you have questions about Unity, however, please try using the Unity Forum first before pinging me directly.